The PreOwnedConnect program reaches out to your pre-owned sales and service customers with a monthly letter presenting 12 vehicle offers for their specific vehicle type. Each month, you’ll choose 12 vehicles off your lot - 3 cars, 3 trucks, 3 vans, & 3 SUV’s to offer each segment. The letters will present 4 quotes for each vehicle:
Each quote factors in their current vehicle’s trade in value, with Black Book logic working behind the scenes to ensure an accurate value for their current vehicle. The addition of loyalty discounts and Service Integration will provide an extra incentive to act soon. Every letter is personalized to the customer and is presented as a friendly message sent directly from their salesperson.
Customers who have purchased a pre-owned vehicle from your dealership will receive this communication, which acts as a customer retention program, allowing you to keep in close contact with your loyal customers.